How do I grant access to Camera and Microphone on Windows Edge (Browser)?


To have a video doctor visit video on a browser (Windows Edge), you need to provide access to your Camera and Microphone.

To allow access to your Camera and Microphone:

  1. You will be asked to grant access to “Camera” and “Microphone” before you start your video doctor visit

  2. Please note that if you do NOT granted access to “Camera” and “Microphone” you will be BLOCKED from starting the video doctor visit

  3. To start allowing access, follow these steps to allow HealthTap to access your “Camera” and “Microphone”

                       a. Select the “Lock” icon in the address/URL bar to view “Browser Settings” 


                    b. Go to “Camera” and “Microphone'' settings.

                    c. Select “Allow” to grant access as shown below. This indicates that you have granted                                     permissions to the HealthTap


4. Select the “Ok, Check again” button OR reload the page. You will now be able to join the video                   doctor visit


Please Note: