Commonly Asked Questions about Fax Number Requirements
Why do I need to Update my Fax Number?
It is required that you have a fax number if you prescribe medication on HealthTap. Pharmacies need to be able to contact you if there is an error with your prescription.
What if I don't have a fax number?
If you don’t have one, there are several HIPAA-approved electronic fax services that leverage your email address. One of them is https://enterprise.efax.com/request-custom-quote.
How do I update my Fax Number?
- Log into your HealthTap account
- Select "Settings" in the main menu
- Under the Account tab, go to Fax number at the bottom and select "Edit"
- Enter your fax number
- Select "Update" to save your fax number