How do I get a receipt or view my transaction history?

If you need a receipt for your virtual visit, you can view your transaction history at any time.  

To view your transaction history on your computer: 

1. Log in to your HealthTap account

2. Go to your “Account” menu on the top right hand corner of your screen

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3. Go to Transactions under Payment tab and then select "View"

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To view your transaction history on your smartphone or device:

  1. Log in to your HealthTap account
  2. Tap "Account" on the bottom right hand side
  3. Go to Transactions under Payment tap and then tap "View"

 

Please Note:

  • You will be able to view your full transaction history by description, date, and the amount you were charged. This includes any refunds.