After completing a video visit with your primary care doctor, enjoy 90-days of FREE texting to address follow-up questions, request prescription refills, and establish an ongoing doctor-patient relationship.
With active membership, HealthTap members enjoy unlimited free texting with their doctor. Learn more about HealthTap membership here.
Book your first doctor visit today:
1. Log in to your HealthTap account
2. In the Talk to a Doctor tile, tap “Primary Care Appointment”
3. Tap the patient, confirm your location, and add insurance (if applicable) and then tap "Next" button
4. Choose your preferred HealthTap Primary Care doctor, book an appointment, and confirm payment
To message your doctor:
1. Log in to your HealthTap account
2. In the Talk to a Doctor tile, tap “Text Free” button
3. Begin messaging with your HealthTap Primary Care doctor.
If you have NOT previously completed a HealthTap online doctor visit, you will see this screen under "Messages."
Please Note:
- This messaging service is only available within the Primary Care clinic. Urgent care doctors are NOT available for messaging at this time.
- For urgent issues, you can always start a HealthTap Urgent Care video chat with the first available doctor - including evenings, weekends, and holidays.