How do I add insurance to my HealthTap account?

We accept hundreds of out-of-network insurance plans around the country and in-network Medicare for doctor visit fees. We also accept almost all HSA/FSA cards. At this time, most insurance companies do NOT pay for membership fees, just doctor visits. We currently do NOT accept Medicaid.

Please note HealthTap does NOT decide anything about your coverage; we just relay information from your insurance company. It is up to your insurance plan (and how much of your deductible you have remaining) to determine how much of your HealthTap visit will be covered.


To update your health insurance information on your computer:

1. Log into your HealthTap account 

2. Select "Records” on the top right hand corner of your screen


3.  Select "Insurance" 

4.  Select "+ Add" to input your insurance information



5. Select "Save" after entering your insurance information


To update your health insurance information on your smartphone or device:

  1. Log in to your HealthTap account
  2. Tap "Records" on the bottom right hand side
  3. Tap "Insurance
  4. Tap "+ Add" to input your insurance information 
  5. Tap "Add" after entering your insurance information


Please Note:

  • The cost of prescriptions, lab tests, or in-person doctor visits are NOT included in the cost of the HealthTap subscription or virtual visit.
  • You are ultimately responsible for all copayments, coinsurance, deductibles fees, for uncovered services and unpaid fees incurred by your use of the services, including an instance where your insurance fails to cover or denies coverage for such fees.