What are common reasons for an Urgent Care visit?

HealthTap virtual visits are not intended for use in medical emergencies. If you are experiencing a medical emergency, please call 911 or other local emergency services and/or go to the emergency room of a nearby hospital or medical clinic.

HealthTap Urgent Care is commonly used to help address the following health issues:

  • Abdominal Pain
  • Acute Bronchitis
  • Acute Conjunctivitis
  • Acute Cystitis
  • Acute Pharyngitis
  • Acute Sinusitis
  • Allergies
  • Asthma (Stable/Non-Emergency)
  • Athlete's Foot
  • Bee Sting
  • Bladder Infections
  • Cellulitis (Skin Infection)
  • Cold
  • Cough
  • Diarrhea
  • Dry Scalp
  • Dry Skin (Eczema)
  • Emergency Contraception (Plan B)
  • Eye Irritation
  • Fever
  • Genital Lesions
  • Hay Fever
  • Headache
  • Heartburn (Gastroesophageal Reflux Disease, or GERD)
  • Influenza
  • Lice
  • Nasal Congestion
  • Nausea
  • Nosebleed
  • Painful Urination
  • Pink Eye
  • Poison Oak/Poison Ivy
  • Rash
  • Respiratory Infection
  • Rolled Ankle
  • Scabies
  • Seborrheic Dermatitis (Dry Scalp)
  • Skin Infection
  • Sports Injuries
  • Strep Throat
  • Travel Medicine
  • Upper Respiratory Infection
  • Urinary Tract Infection
  • Vaginal Itching
  • Yeast Infection

When not to use Urgent Care virtual visits:

  • Prescriptions for psychiatric illnesses, other than one-time temporary refills for simple cases of anxiety of depression
  • New prescription for lifestyle medications such as erectile dysfunction or diet drugs

Always call 911 or your local emergency service immediately if you think you have an emergency. For example, if you experience any of the following medical issues, go immediately to an emergency room:

  • Chest Pain or Pressure
  • Convulsion or Seizure
  • Difficulty Breathing
  • Mental Health or Substance Abuse Urgency
  • Moderate to Severe Burn
  • Pain Medication Overdose or Reaction (Narcotics) 
  • Poisoning
  • Serious Head, Neck, or Back Injury
  • Serious Limb Impairment or Broken Bone
  • Significant, Uncontrolled Bleeding
  • Suicidal Ideation
  • Unconsciousness
  • Any other Critical or Life-Threatening Situation


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